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Frequently asked questions.

Frequently asked questions.

One place for employers, jobseekers and people working through DOT. Personeel. From submitting a vacancy to payslips and reporting sickness.

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For employers

Which services does DOT. Personeel provide?

We provide temporary staffing, secondment and recruitment. Together we choose the arrangement that suits the role, timing and your organisation.

How do the three services differ?

Temporary employees work through DOT. Personeel at the client organisation. Secondment provides a professional for an agreed period. Recruitment finds a candidate who joins the organisation directly. We discuss the detailed arrangements in advance.

How do I submit a vacancy?

Use the vacancy submission form or contact us. Describe the role, workplace and what you expect from a new colleague. We review the request before publishing a vacancy.

How is the price determined?

It depends on the service, role and agreed assignment. Request a proposal without obligation so we can discuss the options and clarify the arrangements.

An employee is sick. What should I do?

Ask the employee to report the absence personally to DOT. Personeel in line with the agreed procedure. Discuss the impact on planning and work with us. Do not share medical details.

How are working hours processed?

Hours are processed digitally. Follow the agreed procedure for entering and approving hours in the Flexportal. Approved hours are used for salary processing and invoicing.

Finding work and applying

How can I register?

Apply for a specific vacancy or send an open application. Tell us about the role you want, your availability and experience. We use the information to handle your application and contact you.

Can I apply without a suitable vacancy?

Yes. An open application tells us what you are looking for. You can email your CV separately to vacatures@dot-personeel.nl using the same email address as your application.

Which information do I need?

For an introduction we ask for your name, contact details and the work you are looking for. Do not send identity documents, citizen service numbers or bank details through a public application. We discuss further requirements if you start working with us.

Can I discuss learning and development at work?

Yes. Discuss the knowledge your role requires and suitable development opportunities with your contact person and supervisor. The possibilities depend on the role and the arrangements with your employer.

Pay and hours

Where can I find my payslip?

In your personal account at dot-personeel.flexportal.eu, under Payslips or Latest payslip. Contact us if you have a question about a payslip.

When will my hours be paid?

Payment depends on the agreed pay period and timely submission and approval of hours. The Flexportal shows whether a timesheet or expense has been approved, processed and paid. Follow the arrangements agreed when you started.

My hours are incorrect. What now?

Tell your supervisor about the difference. The employer can send us a correction. Contact DOT. Personeel if you have questions about processing.

Will I receive travel expenses?

This depends on the arrangements for your role and assignment. Ask your contact person whether an allowance applies and how to claim it.

Where can I see holiday pay and accrued balances?

Your personal Flexportal shows accrued balances. Your employment agreement and applicable arrangements determine accrual and payment. Ask us if you need help understanding your payslip.

How do I change my details or tax credit?

Use the change-details options in your personal Flexportal. If you are unsure which change is needed, contact us before submitting it.

How do I request holiday or a day off?

Discuss holiday in good time with your supervisor and follow the arrangements for your assignment. Check accrued balances in the Flexportal. Call DOT. Personeel with questions about the balance or processing.

Which collective agreement and employment terms apply to me?

Your employment agreement and assignment arrangements explain the terms that apply to you. Ask your contact person if anything is unclear. Your individual arrangements explain what applies to you.

How do I claim agreed travel or other expenses?

First check whether the costs are covered by your arrangements. Then provide the required details through the agreed process and keep any supporting documents. Your contact person can help with submission and approval.

Reporting sickness and recovery

How do I report sickness?

Call your employer no later than one hour before your shift and report the absence personally to DOT. Personeel before 09:00. Also follow the procedure agreed for your assignment. An email, text, voicemail or WhatsApp message alone is not a personal sickness report.

What if I become sick at work?

Tell your supervisor and then call DOT. Personeel personally. Discuss the next steps and how you can be reached. You do not need to share medical details with your employer.

Do I submit sickness hours myself?

DOT. Personeel processes sickness hours. Make sure sickness and recovery have been reported correctly. Call us if you have questions about processing or your payslip.

What happens to my pay during sickness?

The arrangements applicable to your employment determine pay during sickness. Contact DOT. Personeel for an explanation of your situation, rather than relying on a general example.

What should I do when I recover?

Report your recovery to both your employer and DOT. Personeel. Follow the agreed arrangements for returning and staying in contact. Discuss any questions about work with your contact person.

Get straight to what you need.

Your hours and payslips.

Already working through DOT. Personeel? Find out how to record your hours and access payslips and personal details.

View timesheet information

Tell us what you are looking for.

Have not found the right vacancy? Tell us about the work you want, your experience and when you can start.

Send an open application

Personal help from DOT.

Need help or want to discuss your situation? Call or email us and we will consider the next step together.

Contact DOT.

Still have a question?

You do not have to work it out alone. Tell us what you need help with and we will look at the next step together.

Call +31 43 852 27 06, we are happy to help.

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